Shipping & Delivery
All orders placed before 10am (NZST) Monday to Friday will be shipped the same day. Orders placed after 10am (NZST) will be shipped the next business day. All deliveries are shipped from our warehouse in Auckland.
Delivery times within New Zealand
Delivery times average between 1 - 3 business days following dispatch from our Auckland warehouse. These times are estimates only and may vary depending on your location. This may be affected by weather or environmental conditions outside of our control, but generally its 1 - 3 days.
A $10.00 flat fee applies to orders under $99. We promise, this is less than it costs us to ship your precious goods to you! For orders over $99 we offer free standard delivery across New Zealand. Shipping fees outside New Zealand might differ and will be advised during check out.
Please check your delivery address at the time of order, especially when using PayPal as sometimes an old address gets automatically populated during checkout.
Also, we use NZ Post, Aramex and a couple of other services, depending where you are located and if you've chosen express or standard.
Tracking Your Order
You will receive a tracking number from us via email once your order is on its way. Simply click on the link in the email and you’ll be directed to the delivery service where you can check where your parcel is at.